1. Introduction
IDEX Real Estate ("IDEX," "we," "our") is committed to protecting the privacy of visitors to our website and our clients. This policy explains how we collect, use, and protect your personal data when you interact with us.
2. Data We Collect
We may collect the following types of data:
- Identification data: Full name, phone number, email address, country of residence, nationality.
- Consultation data: Investment goal, indicative budget range, expected timeline.
- Browsing data: IP address, browser type, pages visited, visit duration — via analytics tools.
- Communication data: Content of messages sent via contact form or WhatsApp.
3. How We Use Your Data
We use your data solely for the following purposes:
- Communicating with you and responding to your inquiries.
- Providing the requested real estate advisory services.
- Improving the user experience on our website.
- Sending service-related updates (with your prior consent only).
- Complying with applicable legal requirements.
4. Sharing Data With Third Parties
We do not sell your personal data to any third party. We may share your data only in the following cases:
- Licensed attorney: When filing a Turkish citizenship application — this is handled through a separate licensed Turkish attorney, not IDEX directly.
- Service providers: Analytics tools and website hosting — under data protection agreements.
- Official authorities: If required by Turkish law or any applicable law.
5. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction, including:
- Data encryption in transit (SSL/TLS).
- Restricting access to personal data to authorized personnel only.
- Periodic review of security procedures.
6. Cookies
Our website uses cookies to improve the browsing experience and analyze visitor traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functions.
7. Your Rights
You have the right at any time to:
- Request access to the personal data we hold about you.
- Request correction or updating of your data.
- Request deletion of your personal data.
- Withdraw your consent to marketing communications.
To exercise any of these rights, contact us at: info@idexrealestate.com
8. Data Retention
We retain your personal data for as long as necessary to provide our services or as required by law. When no longer needed, data is securely deleted or anonymized.
9. Policy Updates
We may update this policy from time to time. Any changes will be published on this page with an updated "Last updated" date. We recommend reviewing this page periodically.
10. Contact
For any inquiries regarding this Privacy Policy: